Assistance Programs

Assistance Programs:

Day Care
Daycare assistance is a subsidy program that assists families with the cost of child care. Parents contribute towards the cost of child care on a sliding income scale. For more information please see our Day Care page.

Home Energy Assistance Program
HEAP is a federally funded program that assists low-income New Yorkers with the cost of heating or  cooling their homes. HEAP also offers an emergency benefit for households in a heat or heat related energy emergency. For more information please see our Home Energy Assistance Program page.

Medicaid is a program for New Yorkers who can't afford to pay for medical care. Medicaid provides access to recipients to participating providers for a wide range of medical services .For more information please see our Medicaid page.

The Supplemental Nutrition Assistance Program (SNAP) issues monthly electronic benefits that can be used like cash to purchase food at authorized retail food stores. For more information please see our SNAP page.

Temporary Assistance
Temporary Assistance is a financial assistance program that offers temporary help to individuals and families on a short-termed basis until the household is able to achieve self-sufficiency. For more information please see our Temporary Assistance page.

Volunteer Income Tax Assistance
VITA is a free, IRS-sponsored program to help low and middle-income workers have their federal and State personal income taxes prepared and filed electronically at no cost. For more information please see our Volunteer Income Tax Assistance page.

Karen Marcum
Contact Us:
Phone: (315) 785-3000
Mailing address:
Jefferson County DSS
250 Arsenal St.
Watertown, NY 13601
Office Hours:
September – June
8:30 a.m. - 5:00 p.m.
Monday – Friday
July and August
8:30 a.m. – 4:00 p.m.
Monday - Friday