Welcome to the official website of Jefferson County New York

General Information
Kathleen Kazakoff
Deputy Director
NY Connects
Louise Haraczka
Aging Services Specialist
Health Insurance Information Counselor
Michele Mahon
Aging Services Specialist
Health Insurance Information Counselor, NY Connects
Danielle Fazio
Aging Services Specialist
EISEP Case Manager
Dori-Ann Froelich
Aging Services Specialist
EISEP Case Manager
Renee Williams
Aging Services Specialist
Long Term Care Coordinator
Kenneth Thomas
Aging Services Specialist
Home Delivered Meals Case Manager
Monique Medsger
Senior Account Clerk
Michelle Malbouf
Principal Account Clerk
Brenda Stauber
Sabrina Cummins
Registered Dietician
Mary Beth Knowlton
Phone Numbers
Emergencies: Dial 911
175 Arsenal St
2nd Floor

Caregiver Support

New York Caregiving Portal Powered by Trualta

New York State Office for the Aging and Trualta have launched a Caregiving Portal. This platform is available to ALL caregivers in NYS, FREE to users to assist in supporting the more than 4 million caregivers in NYS of any age. With Trualta, organizations can scale their caregiver programs with expert-led training across critical care competencies for conditions like Alzheimer's, dementia, I/DD, diabetes, stroke, and more. Please use the link below to create and account and utilize this platform to enhance your knowledge.


Become a Respite Provider

Help families in need
Choose your hours
Earn extra money

Change lives

Get free training on how to become a respite care provider! More info at :www.nyscrc.org/training

The free Respite Care Provider Training program will help you provide respite care as a job or volnteer activity. 

Caregiver Support Services

Please click the link below to get a peek of what Respite Haven has to offer:


Caregiver Support Group

Jefferson County OFA is interested in starting a caregiver support group. We would like to have a monthly meeting with guest speakers who discuss topics of interest for caregivers. If you are interested we would like to know if you prefer to meet via zoom or in-person. Please contact Renee at 315-785-5047 if you would like to join.

Support Groups Can Help Caregivers

According to recent studies, there are an estimated 66 million caregivers in the United States who provide unpaid care to someone who is ill, disabled or aging. Close to 7 million provide care to an elderly loved one in need of assistance with daily living activities, like grooming or eating. Caregivers often report they are challenged by finding enough time to attend to their own needs, and consequently, their health, performance, family, social life and mental state begin to deteriorate.

Joining a caregiver support group can really help family caregivers as we cope with the stress of transitioning into the post-COVID world. The advantages of joining a caregiver support group include:

  • A safe place for individuals to connect with people who have similar experiences and share common experiences.    
  • Receiving understanding and support that your own needs are important too. 
  • Forming friendships to help avoid isolation.  
  • Getting practical advice and information.  
  • Can help improve your overall mental health.  

It is important to remember that the healthier you are, the better equipped you’ll be to help your loved one stay healthy.

 For more information call 315-785-5047.